Terms of Service

1. Agreement and eligibility

By installing, accessing, purchasing, or using ChargeSoon (the “Service”), you agree to these Terms of Service (“Terms”) and the Privacy Policy. If you do not agree, do not use the Service. Accepting these Terms, installing the extension, or purchasing a plan does not itself authorize a scan, enable automatic browser detection, or grant browser-history access. Those features require the separate choices described below.

You must be at least 18 years old and legally capable of entering a binding agreement to purchase a paid plan. The current launch requires a supported U.S. phone number. If you use ChargeSoon for another person or organization, you represent that you are authorized to accept these Terms for them.

2. What ChargeSoon provides

ChargeSoon helps users identify, organize, estimate, and manage information about recurring subscriptions, free trials, renewals, and related purchases. Features may include browser detection, user-initiated email and statement imports, subscription-platform diagnostics, reminders, dashboards, management links, and supported cancellation assistance.

Features may be introduced, changed, limited, suspended, or discontinued. Certain features may be labeled beta, preview, experimental, or coming soon and may not be available to every user. Usage and scan limits may apply to protect reliability and prevent abuse.

The free diagnostic is limited to one scan per verified phone number unless ChargeSoon expressly provides otherwise. Attempting to evade a limit through additional accounts, phone numbers, automation, or misrepresentation is prohibited.

3. Your directions and authorization

You choose whether to start a diagnostic, email import, statement import, subscription-platform scan, billing-page check, or other user-initiated feature. For diagnostic, email, statement, and subscription-platform scans, ChargeSoon asks for your agreement to the on-screen processing disclosure before scanning begins. By agreeing and starting the feature, you direct and authorize only the disclosed operation, which may include:

• opening supported pages in browser tabs;
• checking subscription services where your browser is already signed in;
• using the search interface of the email provider you selected;
• checking older signup messages and, if you separately allow it, recent visits to known subscription services, then opening supported billing pages when those clues suggest a service should be verified;
• reading and analyzing relevant visible information and links;
• processing a file you selected; and
• sending necessary information to the service providers described in the Privacy Policy.

Automatic browser subscription detection is off until you separately enable it on the diagnostic results screen before continuing with a membership. When enabled, it may process relevant page excerpts, subscription details, and an email address visible on an account page or entered in a signup or checkout email field, send relevant information to the processing providers listed in the Privacy Policy, and save detected subscription records. Automatic detection is essential to ongoing subscription tracking, and consent is required before continuing with a membership. Withdrawing permission stops future detection until you explicitly enable it again. Starting a one-time diagnostic does not enable this ongoing feature. See the Privacy Policy for the data processed and your controls.

History use requires both the optional choice for that diagnostic and Chrome’s history permission; an existing browser permission alone is not authorization for a new scan. You can decline a scan, stop a diagnostic or receipt scan, or stop automatic detection by disabling or removing the extension in Chrome. Withdrawal stops further scanning under that permission but cannot recall requests already submitted or delete existing records. Stopping a scan or disabling detection does not cancel a paid plan.

You represent that you own or are authorized to use each account, inbox, statement, page, and file you ask ChargeSoon to process. You may not use the Service to access another person’s data without permission.

This authorization does not permit ChargeSoon to obtain your passwords, disclose authentication information, make a third-party purchase, or change a merchant subscription unless a separate feature clearly asks for and receives your confirmation.

4. Detection results and estimates

ChargeSoon uses automated rules, third-party information, and AI-assisted extraction. Results can be incomplete, duplicated, misclassified, delayed, or wrong. Merchants may change prices, billing dates, account pages, cancellation procedures, and plan status without notice to ChargeSoon.

Monthly equivalents, yearly totals, renewal dates, lifetime spending, potential savings, unused-service signals, and similar figures are estimates. They are not bank balances, transaction ledgers, tax records, financial statements, or a guarantee that a merchant will charge or refund a particular amount.

You are responsible for reviewing detected information and confirming important details directly with the merchant, your email receipt, or your payment account. ChargeSoon is an organizational tool and does not provide financial, legal, tax, accounting, or investment advice.

5. Paid ChargeSoon plans

Prices, billing intervals, included features, taxes, and any promotional terms are shown before checkout. By purchasing a recurring plan, you authorize our payment provider to charge the payment method you select at the stated interval until you cancel.

Annual plans are charged for the full annual term; monthly plans are charged monthly. Your plan automatically renews unless cancelled before the next ChargeSoon renewal date. Taxes may apply. Payment processing is provided by a third party, and its terms also apply.

You may cancel a ChargeSoon paid plan using the billing-management method made available with your purchase or by contacting support. Cancellation stops future renewal and normally takes effect at the end of the paid term. Except where required by law or expressly stated at checkout, fees already paid are non-refundable and partial periods are not prorated.

If a payment fails, we or our payment provider may retry the charge, ask you to update payment information, restrict paid features, or end paid access. We may change future pricing or plan features with advance notice required by applicable law. A price change applies no earlier than a future renewal.

6. Third-party cancellation and management features

Marking a subscription cancelled, inactive, or archived inside ChargeSoon changes only your ChargeSoon record. It does not cancel the subscription with the merchant.

Where ChargeSoon provides a merchant link, text-to-cancel feature, browser-assisted cancellation, or other cancellation assistance, you authorize ChargeSoon to help carry out the instruction you explicitly confirm. Availability depends on the merchant, your account state, browser access, and third-party systems.

Cancel for me uses AI. When you confirm it, ChargeSoon opens the merchant’s website in your browser and an AI model reads the page and chooses what to click or enter on your behalf. AI and automated tools make mistakes. The feature can misread a page, choose the wrong control, stop before finishing, report a result that is wrong, or be blocked by sign-in, identity verification, security checks, retention offers, required choices, or changes to the merchant’s website. ChargeSoon is designed not to accept offers, make purchases, or change plans, but it cannot guarantee how every website behaves.

ChargeSoon does not guarantee that any cancellation will work every time, that a cancellation request will be accepted, completed by a deadline, prevent a charge, create a refund, or preserve access through a particular date. You must review the merchant’s confirmation and verify the subscription status directly, for example in your account with the merchant or in your email. If the merchant presents material terms, fees, loss of benefits, or an offer requiring a decision, you remain responsible for that decision.

ChargeSoon is not financially responsible for failed cancellations. To the maximum extent permitted by law, ChargeSoon is not responsible for, and will not reimburse, any subscription charge, renewal, fee, penalty, tax, or lost benefit that results from a cancellation that fails, is incomplete, is delayed, is reversed by the merchant, or is reported by ChargeSoon as complete when it did not take effect. Any refund is between you and the merchant.

7. Phone verification and text messages

You agree to receive phone-verification codes and service messages necessary to operate features you request, including enabled renewal or trial reminders and responses to supported commands. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Renewal, trial, price, and other reminders and alerts are a convenience. They rely on estimated dates and third-party delivery, and they may be late, inaccurate, or not delivered, including when a date is wrong, a notification is turned off, or a carrier or device fails to deliver it. To the maximum extent permitted by law, ChargeSoon is not responsible for charges, renewals, or fees you incur because a reminder or notification was late, inaccurate, or not received.

Reply STOP to opt out of SMS messages and HELP for help where supported. Opting out may disable features that depend on text messages but will not, by itself, cancel a paid ChargeSoon plan. Marketing texts, if ever offered, will require any separate consent required by law.

8. Your account and responsibilities

You are responsible for your browser profile, device security, verified phone number, actions taken through your account, and the accuracy of information you add or approve. Notify us promptly if you believe your account or device has been compromised.

You agree not to:

• use ChargeSoon unlawfully, deceptively, or to access data without authorization;
• interfere with, overload, scrape, probe, reverse engineer, or bypass security or usage limits of the Service except where applicable law expressly permits;
• upload malware or content that violates another person’s rights;
• resell or provide the consumer Service as an unauthorized commercial processing service;
• misrepresent automated results as verified financial records; or
• use ChargeSoon to facilitate fraud, abuse, or harm.

9. Third-party services

ChargeSoon may link to or interoperate with merchants, email providers, payment platforms, browsers, app stores, AI providers, and other third parties. ChargeSoon does not control and is not responsible for their availability, content, security, terms, privacy practices, billing decisions, or actions. References to third-party services do not imply sponsorship or endorsement, and ChargeSoon is not affiliated with the merchants it helps you track unless expressly stated.

10. Ownership and license

ChargeSoon and its licensors own the Service, including its software, design, branding, and content, excluding information you provide and third-party materials. Subject to these Terms, ChargeSoon grants you a limited, personal, revocable, non-exclusive, non-transferable license to use the Service for its intended consumer purpose.

You retain rights in information you provide. You grant ChargeSoon a limited license to host, process, reproduce, and transmit that information only as needed to operate, secure, and improve the user-facing Service as described in the Privacy Policy.

If you provide feedback, you permit ChargeSoon to use it without restriction or compensation, provided we do not identify you publicly without permission.

11. Suspension and termination

You may stop using the Service at any time. Uninstalling the extension does not automatically cancel a paid plan or delete server-side account data. We may suspend or terminate access if you violate these Terms, create risk or legal exposure, abuse the Service, fail to pay, or if continued operation is no longer commercially or technically feasible.

Provisions that by their nature should survive termination—including ownership, disclaimers, limitations of liability, payment obligations, and dispute provisions—will survive.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” CHARGESOON DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND THAT THE SERVICE WILL BE ERROR-FREE OR IDENTIFY OR PREVENT EVERY CHARGE.

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHARGESOON AND ITS SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, SAVINGS, DATA, GOODWILL, OR BUSINESS; OR CHARGES, FEES, LOST ACCESS, OR MISSED CANCELLATION DEADLINES ARISING FROM OR RELATED TO THE SERVICE, INCLUDING CHARGES RESULTING FROM A CANCELLATION THAT FAILS OR IS INCOMPLETE, OR FROM A REMINDER OR NOTIFICATION THAT IS LATE, INACCURATE, OR NOT DELIVERED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHARGESOON’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO CHARGESOON DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.

Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

14. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless ChargeSoon from claims, losses, liabilities, and expenses arising from your unlawful use of the Service, your unauthorized access to another person’s information, or your material violation of these Terms. This obligation does not apply where prohibited by law.

15. Disputes and governing law

Before filing a formal claim, you and ChargeSoon agree to make a good-faith effort to resolve the dispute by written notice describing the issue and requested resolution. These Terms are governed by applicable United States law and the law of the state in which ChargeSoon is principally established, without regard to conflict-of-law rules, except where your local consumer law requires otherwise.

Nothing in these Terms prevents either party from seeking relief in small-claims court where eligible or requesting urgent injunctive relief. Any mandatory rights you have under applicable consumer law remain unaffected.

16. Changes to these Terms

We may update these Terms as the Service changes. We will post the revised Terms and update the date above. If a change is material, we will provide additional notice where required. Continued use after the effective date means you accept the revised Terms, but does not replace any separate consent required for new data processing; if you do not agree, stop using the Service and cancel any paid plan before its next renewal.

17. General terms

These Terms and the Privacy Policy are the entire agreement between you and ChargeSoon regarding the Service. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; ChargeSoon may assign them as part of a reorganization, financing, merger, acquisition, or sale of assets.

18. Contact

Questions about these Terms may be sent to support@chargesoon.com. Privacy requests may be sent to privacy@chargesoon.com.